How can I manage my subscription and what are my options?

Simply log in to your account. You can manage many things related to your subscription including:

  • Skip shipments
  • Ship your order now
  • Change your subscription order ship date
  • Change quantities
  • Add products to your subscription
  • Update billing, shipping and credit card info
  • Cancel your subscription

Note: Having Trouble Logging In? Make sure you've "Activated your Account", which means created a password. You can do this by clicking on the link in the account activation email sent to you after you placed your order.


We are here to help manage your subscription.

Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for fastest service email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve click the "Manage Subscription" button in your account dashboard. You can log in here.

Still need help? Contact Us Contact Us