I ordered the Essentials Kit, and I want to drop one of the products and change quantities on the others, how do I do that?

To create a custom subscription, log in to your account using the same email you used to create an account/place an order. Your Account page will appear. Now that you’re logged in, shop for the products you want to have in your new/updated subscription. Make sure to click the “Add to Existing Subscription” button when selecting a product (vs. the Subscribe button). Once you are done adding the products you want in your new/updated subscription, go to “Manage Your Subscription” from the Accounts Detail page. You can then click the “Manage” arrow on the far right and select “Product Qty”. It will show all of the items in your subscription. Delete the Essentials Kit from your subscription. All future orders will reflect these changes.

We are here to help manage your subscription.

Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for fastest service email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve click the "Manage Subscription" button in your account dashboard. You can log in here.

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