Can I add (or delete) products?

To add a product

  1. Log in to your account using the same email you used to create an account.
  2. Visit our store and select the orange "Add to Existing Subscription" button on the product page.
  3. A screen will pop-up to confirm you'd like to add the new product. Select "Add to my subscription".
  4. The product will automatically be added to your subscription. 

To delete a product

  1. Log in to your account using the same email you used to create an account
  2. Click “Manage Subscription”
  3. On the Manage Subscriptions page click "View Details" (large orange banner/button)
  4. Scroll down and click  "Products in your Subscription"
  5. On the right hand click "Edit Quantity" then type in the quantity you'd like. Then click "Update Quantity" and then "Save Changes".
  6.  All future orders will reflect your change.

We are here to help manage your subscription.

Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for fastest service email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve click the "Manage Subscription" button in your account dashboard. You can log in here.

Still need help? Contact Us Contact Us