Can I add (or delete) products?

To add a product

  1. Log in to your account using the same email you used to create an account.
  2. Click “Manage Subscriptions”.
  3. On your subscription, click the orange button that says “Add Product”.
  4. Click on the product you want to add. 
  5. On the product page, select the option to add the product as a subscription or a one-time order.
  6. Click “Add Product”.

To delete a product

  1. Log in to your account using the same email you used to create an account.
  2. Click “Manage Subscriptions”.
  3. On the Manage Subscriptions page go to your current subscription.
  4. On the right side under the “Actions” column click "Cancel”.
  5. Select a reason for canceling (all feedback is super helpful!) and click "Cancel Subscription".
  6.  All future orders will reflect your change.

We are here to help manage your subscription.

Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for fastest service email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve click the "Manage Subscription" button in your account dashboard. You can log in here.

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