Can I skip shipments or change my ship date?

Yes. Log in to your account using the same email you used to create an account and click on the link says “Manage Subscriptions”

On your subscription, go to the "Actions" column on the right. Click "Edit" then go to where it says "Next recurring order" then click "Edit". Type in your preferred order date then click "update order date"

If you'd like to skip a shipment, go to the "Actions" column on your subscription, then click "Edit", then at the bottom click "Skip shipment".


We are here to help manage your subscription.

Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for fastest service email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve click the "Manage Subscription" button in your account dashboard. You can log in here.

Still need help? Contact Us Contact Us