Can I skip shipments or change my ship date?

Yes. Log in to your account using the same email you used to create an account and click on the link says “Manage Subscription”. 

You can change the date right on the first screen where it says, in orange "Change Date". Type in your preferred order date and click "Save Changes". 

If you'd like to Skip a shipment, click "View Details" below the products in your subscription in the large orange banner/button. Scroll down to "Manage Upcoming Orders" and click "Skip Order". 


We are here to help manage your subscription.

Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for fastest service email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve click the "Manage Subscription" button in your account dashboard. You can log in here.

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