Can I skip shipments?

Yes. Log in to your account using the same email you used to create an account and click on the link says “Manage Subscription”. Then select Subscription #1. Your future orders will appear. Select “Skip Shipment” for the order you would like to skip. A pop-up will appear asking you to confirm. Click Ok.


We are here to help manage your subscription.

Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for fastest service email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve click the "Manage Subscription" button in your account dashboard. You can log in here.

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